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Privacy Policy for EMAK Demo Mobile App

 

Privacy Policy for EMAK Demo Mobile App
Introduction

This EMAK Demo Privacy Policy includes how we (Ekatra Infotech LLP) collect, use, disclose, transfer, and store your personal data for the activities mentioned-below, including your visit to EMAK Demo application and website that links to this page, your attendance to our marketing and learning events both online and offline, and for our business account management. Your choices and rights related to your personal data are extensively described here.

We are very expressive towards our firm commitment to help our users comprehend what information we collect about them and what may happen to that information through this Privacy Policy.

Privacy Policy

Last updated: March 14, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Your privacy is valuable and EMAK Demo values it. In this Privacy Policy, we describe the information that we collect about you when you visit our application, EMAK Demo(the “Mobile Application”) and use the services available on the Application (“Services”), and how we use and disclose that information.

If you have any questions or comments about the Privacy Policy, please contact us at info@ekatrainfotech.com . This Policy is incorporated into and is subject to the EMAK Demo Terms of Use, which can be accessed at EMAK Demo /terms-and-condition. Your use of the Mobile Application and/or Services and any personal information you provide on the Mobile Application remains subject to the terms of the Policy and EMAK Demo ‘s Terms of Use.

TYPE OF INFORMATION WE COLLECT

PERSONAL INFORMATION
“Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.

We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using EMAK Demo ‘s website or mobile application, either directly or by submitting a request for a service. Service Professionals and customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. – Service Professionals, if and when they create and use an account with EMAK Demo, will be required to disclose and provide to EMAK Demo information including personal contact details, bank details, personal identification details and participate in polls or surveys or feedbacks etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs.

The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.

Consumers: During the Account registration process and during your usage of EMAK Demo ‘s website or application, we will collect information such as your name, postal code, telephone email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.

Service Professionals: If you are a Service Professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. Other information may also be required to be provided to EMAK Demo whilst you avail and use EMAK Demo ’s website or application. In addition, you may require to provide other content or information about your business, including photographs and videos.

EMAK Demo reserves the right to record the conversations between service professionals and consumers facilitated by EMAK Demo through the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the privacy of consumers and service professionals. All the chat/messaging logs or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.

PERSONAL INFORMATION FROM SOCIAL NETWORKING SITES
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Information regarding your location
Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES
We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Application and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Website and use our Services. We use this information (including the information collected by our third party service providers) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising) both on and off our Mobile Application), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honor browser requests not to be tracked.

We may obtain your device ID, which is sent to EMAK Demo ‘s servers and used in fraud prevention efforts.

Cookies: We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on user’s computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website or Mobile Application, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.

Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third party company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Website when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google’s Privacy Policy.

Disabling Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Website or Mobile Application because it may not function properly if the ability to accept cookies is disabled.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website or Mobile Application to, among other things, track the activities of Website and Mobile Application visitors, help us manage content, and compile statistics about Website and Application usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Usage of the Information We Collect

1.Use of your PERSONAL INFORMATION

We collect your personal information and aggregate information about the use of our Application and Services to better understand your needs and to provide you with a better Mobile Application experience. Specifically, we may use your personal information for any of the following reasons:

To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Application and our Services;

For customer support and to respond to your inquiries;

For internal record-keeping purposes;

To process billing and payment, including sharing with third party payment gateways in connection with Website and/or EMAK Demo ‘s products and Services;

To improve and maintain our Application and our Services (for example, we track information entered through the “Search” function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);

To periodically send promotional emails to the email address you provide regarding new products from EMAK Demo, special offers from EMAK Demo or other information about EMAK Demo that we think you may find interesting;

To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;

For EMAK Demo ‘s market research purposes, including, but not limited to, the customization of the Website and Mobile Application according to your interests;

We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;

To resolve disputes, to protect ourselves and other users of our Mobile Application and Services, and to enforce our Terms of Use;

We also may compare personal information collected through the Mobile Application and Services to verify its accuracy with personal information collected from third parties;

We may combine aggregate data with the personal information we collect about you.

From time to time, EMAK Demo may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, EMAK Demo shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

For a better experience, while using our service, we may require you to provide us with certain personally identifiable information e.g. users name, address, location, phone number, device information. The information that We request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app.

E-mail Newsletters, Referral, Votes and Surveys

At our sole discretion, EMAK Demo may offer any of the following free services on the Website or Mobile Application, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:

E-mail NEWSLETTERS
We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for EMAK Demo for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters or by changing their preferences in their Profile Settings page.

2.”REFER TO A FRIEND”

Our Website and Mobile Application users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking “send to a friend.” To do so, the user must provide his or her email address, as well as the email address of the recipient. The user’s email address is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

3.VOTING

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, Services, and/or the Mobile Application. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

4.SURVEYS

We may conduct user surveys from time to time to better target our content to our Mobile Application users. We will not share individual responses from these surveys with any third party. We will share aggregate data with third party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on our Website and Mobile Application; that data may be viewed and downloaded by other users of our Website or Mobile Application.

Security

We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. EMAK Demo may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. EMAK Demo is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

Disclosure

We may share the information that we collect about you, including your personal information, as follows:

DISCLOSING INFORMATION TO PROTECT US AND OTHERS
We may disclose your information including Personal Information if: (i) EMAK Demo reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our Terms of Use etc. (iv) disclosure is intended to help investigate or prevent unauthorized transactions or other illegal activities, or (v) necessary or appropriate to protect our rights or property, or the rights or property of any person or entity.

DISCLOSING INFORMATION TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS
We may contract with various third parties for the provision and maintenance of the Mobile Application, Services and our business operations, and EMAK Demo may need to share your personal information and data generated by cookies and aggregate information (collectively, “information”) with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.

3.DISCLOSURE TO NON-AFFILIATED THIRD PARTIES IN FURTHERANCE OF YOUR REQUEST

Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, and other contact details. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Website or Mobile Application where they will have access to your contact details (Partial or complete), as would any other service provider on our Website or Mobile Application interested in bidding on your request.

4.DISCLOSING TO OTHER USERS OF OUR WEBSITE

If you are a Service Professional, the information that you post (other than your payment information) is available to other users of our Mobile Application and our Services. Comments that users post to our Website and Mobile Application also will be available to other visitors to our Website (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Mobile Application. If you are a consumer, name, and location, as well as the details of your request, are available to all visitors to our Website and Mobile Application. Bidding professionals also will be permitted to see the consumer’s full name, telephone number, email address and the -location

5.DISCLOSURE OF THE INFORMATION TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS

We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.

6.DURING THE CHANGE OF CONTROL OR BANKRUPTCY

In the event that EMAK Demo undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of EMAK Demo’s assets to which this Website relates or other corporate reorganization in which EMAK Demo participates, and is thus merged with or acquired by a third party entity (a “Successor”), EMAK Demo hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.

In addition, in the event of EMAK Demo’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors’ rights generally, EMAK Demo may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Mobile Application, Website and/or Services to non-affiliated third parties in such event.

7.PROPOSE FOR INFORMATION DISCLOSURE

We may share your personal information with other Registered Users to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service. For instance, when you contract for a specific Service with another Registered User, EMAK Demo will send that Registered User a notice that includes the personal information that you have chosen to allow EMAK Demo to reveal to users with whom you contract.

EXTERNAL WEBSITES LINKS

The Mobile Application may contain links to other websites or resources over which EMAK Demo does not have any control. Such links do not constitute an endorsement by EMAK Demo of those external websites. You acknowledge that EMAK Demo is providing these links to you only as a convenience, and further agree that EMAK Demo is not responsible for the content of such external websites. We are not responsible for the protection and privacy of any information which you provide while visiting such external websites and such sites are not governed by this Policy. Your use of any external website is subject to the terms of use and privacy policy located on the linked to external website.

EDIT YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

You can review, correct and delete your personal information by logging into the Website and navigating to your preferences page in “Edit Profile.” You must promptly update your personal information if it changes or is inaccurate. Typically, we will not manually alter your personal information because it is very difficult to verify your identity remotely. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Website, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that EMAK Demo shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Website.

CHOICES YOU HAVE DURING THE USE OF YOUR PERSONAL INFORMATION?

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any Services you have requested or received from us.

AD NETWORKS BY THIRD PARTIES
We participate in third party ad networks that may display advertisements on other websites based on your visits to our Site as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party’s specific privacy policy, and not by EMAK Demo ‘s Policy. We may provide these third-party advertisers with information about your usage of our Application and our services, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our service.

YOUR FULL NAME AND USE OF HRM INFORMATION

FULL NAME OF YOURS
As a Registered User of the Website and Mobile Application you will select a Full Name during the registration process. All of your activities on the Website and Mobile Application will be traceable to your Full Name. Certain other people, including other Registered Users with whom you have transacted business via the Website, can see a large part of your activity on the Website. If you book a service with a Registered User, cancel a scheduled service with a Registered User, receive an offer on your posted service from a Registered User, or have posted a service, EMAK Demo may send a notice to you or the appropriate Registered User that includes your Full Name. Thus, if you associate your real name with your Full Name, the people to whom you have revealed your name may be able to personally identify your Website and Mobile Application activities.

2.USING INFORMATION FROM EMAK Demo

The Mobile Application facilitates your sharing of personal information with others in order to negotiate, provide, and use the Services. If you agree to contract for a service with another Registered User, you may need to reveal your name, email, phone number, or personal address to that individual so that the service may be performed. Please respect the privacy of others. You agree to use the information of other users solely for the following purposes: (a) EMAK Demo -transaction-related purposes; and (b) using Services offered through the Website or Mobile Application.

PROTECT YOUR ACCOUNT
Your password is the key to your Account. When creating your password, you should use unique numbers, letters, special characters, and combinations thereof. In addition, DO NOT disclose your password to anyone. If you do share your password or your personal information with others, you are solely responsible for all actions taken via your Account. If you lose control of your password, you may lose substantial control over your personal information and be subject to legally binding actions taken on your behalf. Thus, IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON, YOU MUST IMMEDIATELY NOTIFY EMAK Demo TO CHANGE YOUR PASSWORD.

CONTENT GENERATED BY USERS

We invite you to post content on our Website and Mobile Application, including your comments, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website. If you post your own content on our Mobile Application, Website or Services, your posting may become public and EMAK Demo cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

UPDATES OF PRIVACY POLICY

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. EMAK Demo MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. HRM WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. EMAK Demo ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.

Policy Declaration

We are committed to protecting the privacy of our users and have designed this privacy policy to explain how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in this policy. We reserve the right to modify this policy at any time, so please review it frequently.

Data Safety Section

We take the security of your personal information seriously and implement reasonable measures to protect it. We use secure servers and encryption methods to store and transmit data. We also limit access to your personal information to those employees who need it to perform their job functions. However, please note that no method of transmission or storage can be guaranteed to be completely secure, and we cannot guarantee the absolute security of your information.

Location Data Type – Precise Location

Our services may collect and use your precise location data to provide location-based services. This information is used to enhance your experience and may be shared with third-party service providers who assist us in providing location-based services. We do not share your precise location data with third parties for their own marketing purposes.

If you do not want us to collect or use your precise location data, you can disable location services on your device or browser. Please note that disabling location services may impact the functionality of certain features of our services.

Camera Access:
Our EMAK app may request access to your device’s camera for specific functionalities such as capturing receipts, verifying identity, or facilitating video conferencing for remote interviews. We assure you that we only access your camera with explicit consent and solely for purposes directly related to enhancing your experience.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us info@ekatrainfotech.com

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