Complete Software Solution for your business
Enquiry Management System – EMS
Enquiries are the source of a new business for small and large organizations. Proper management of an enquiry is important to convert as many as possible into new customers, there by building up a strong customer base. Most companies face difficulty in the enquiry registration and follow-up process due to the absence of a good tracking system. The in-house enquiry management system of EkatraInfotech is a user friendly and efficient solution developed and designed after a lot of research and analysis, to provide a solution to the complications that many businesses face in keeping track of the enquiries and effectively managing the same. We have 3 versions of EMS available.
Android Apps are also developed and integrated to this to facilitate easy placement of enquiries, their follow up and conversion and also taking customer feedback on the products and services offered.
Web Application Development
Marketing and Sales Management System
The Marketing and Sales Management System is a web based system for managing the activities done by the marketing department of an organization. This system is designed to manage and track the activities right from order taking to Sales order processing effectively. Through this web application addition of potential customer/ dealer details, we can manage the schedule of the marketing executive, enable order taking, track the target of the executives on a monthly basis, managing collection. The details of various schemes applicable to dealers can be communicated to the executives using this system. Various reports required for the analysis of the market performance can also be generated.
Logistics Management System – LMS
The logistics management system helps the organisation to track and manage the logistics and despatch activities efficiently and effectively. The details of vehicles, their availability and condition are monitored thereby ensuring the effective utilization of time. It acts as a record of all the vehicle details, vehicle insurance details, the details of logistics staffs, the dispatch and trip details. Automated loading plan derived out of the sales order makes it easier to ensure accurate delivery of items at the right destinations in minimum time. The reports will be generated for analysis purposes. All trip details will be available at the tip of a finger through the LMS software.
Web Application Development
Order Management System
Order Management System isa cloud based application to manage the material requests which are coming to an organisation from various customers. The management of numerous material requests from the customers(both internal and external) manually is a tedious and time consuming task. The system can be accessed using computers, laptops, tablets and mobile interface. The MR Order Management application will facilitate the customers to raise material requests through this software which later on after processing (ie, approval/rejection and consolidation) gets converted into a purchase request. Implementation of this system will aid in keeping track of all information regarding a material request thereby making their management more efficient which can be effectively managed with a lesser man power. A mobile android app is also integrated along with the web application for more efficient and smooth management of the orders received.
Asset Management and Maintenance Software
An asset is an item, thing or entity that has a potential or actual value to an organisation. The assets may be tangible or intangible. The tangible assets include the physical assets like, infrastructure, furniture, electronic and electrical devices of an organisation. Management of assets of an organisation is very crucial and proper management of these saves a lot of money and time. The Asset Management and Maintenance Software from EkatraInfotech helps the organisation to keep track of the tangible assets, their custodians, their locations, how they are used, what changes were made to them and when, arrange for timely maintenances etc in a customer focused, flexible and user-friendly way. The periodic maintenance due on these assets and the maintenance done on the breakdown of an asset and its progress can also be effectively tracked and managed with this application. The asset management and maintenance system provides qualitative and quantitative data of the available assets in the organisation.